+44-20-3695-1294 (ID:223484)
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Support


Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up window will open. It contains thorough information about all the actions that you can carry out on the given page. Each popup opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide assortment of tutorial videos describing how to use our hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, have a glimpse at our extensive FAQ section, which covers questions asked by actual individuals and provides real solutions. We regulary "revamp" our FAQ database with new entries in an attempt to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24-7 and ready to assist you with any issue. Each support ticket you open will be replied to in less than 1 hour (the average response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 223484

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com